Sera Buckled Shoulder Bag

We offer returns within 30 days for an exchange, refund or gift card. Our return process is simple:

1. Contact Us: Email our team with your order number and reason for the return.

2. Pack Your Item: Ensure the item is unworn, undamaged, and in its original packaging including all accessories, tags, and documents.

3. Send it Back: Drop your package off at the nearest shipping carrier location as per the instructions in the return authorization email.

4. Return Processed: Upon receipt and inspection, we’ll promptly process your refund or ship your new item(s) free of charge.